Terms of Service
Last updated: 24 February 2026
1. About Us
Plan X Prep ("we", "us", "our") is operated by Plan X Prep Ltd (Company No. 16710082), registered in England & Wales.
Contact: support@planxprep.com
2. The Service
Plan X Prep provides personalised meal planning, macro tracking, shopping list generation, and supermarket price comparison via a mobile application (iOS and Android) and web platform. The service generates personalised weekly meal plans matched to your calorie and macro targets.
3. Eligibility
You must be at least 18 years old to create an account and use Plan X Prep. By creating an account, you confirm that you meet this requirement.
4. Subscriptions & Free Trial
Plans and pricing
- Solo: £6.99/month or £49/year (save 40%)
- Duo: £11.99/month or £79/year (save 40%)
All plans include a 7-day free trial.
Auto-renewal
Your subscription automatically renews at the end of each billing period unless auto-renewal is turned off at least 24 hours before the end of the current period. Your Apple ID or Google Play account will be charged for renewal within 24 hours prior to the end of the current period at the rate of the selected plan.
Payment processing
In-app subscriptions are processed by RevenueCat via the Apple App Store (iOS) or Google Play (Android). Web subscriptions are processed by Stripe. We do not store your payment card details.
Managing your subscription
You can manage or cancel your subscription at any time:
- iOS: Settings > [Your Name] > Subscriptions > Plan X Prep
- Android: Google Play Store > Profile icon > Payments & subscriptions > Subscriptions > Plan X Prep
- Web: Contact support@planxprep.com
5. Immediate Access Consent
By starting your free trial, you consent to immediate access to the service and acknowledge that you waive your 14-day cooling-off period under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
6. Cancellation & Refunds
You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period — you retain access until then. We do not offer partial-period refunds.
If you cancel during the free trial period, you will not be charged.
For in-app purchases, refund requests must be made directly to Apple or Google:
- Apple: reportaproblem.apple.com
- Google: Google Play refund support
7. Price Changes
We may change subscription prices from time to time. If prices increase, you will be notified at least 30 days in advance via email or in-app notification. Continued use after the price change takes effect constitutes acceptance of the new price. You may cancel before the new price applies.
8. Health Disclaimer
Plan X Prep provides nutritional information and meal plans for general guidance only. Our service is not medical advice.
Always consult your GP or a qualified healthcare professional before:
- Starting any new diet or nutrition plan
- Making significant changes to your eating habits
- Using the service if you have existing health conditions, are pregnant or breastfeeding, or take medication (including GLP-1 medications such as Ozempic, Wegovy, or Mounjaro)
If you experience any adverse health effects, stop using the service and seek medical attention immediately. In an emergency, call 999 or contact NHS 111.
9. Apple Health & Google Health Connect
Plan X Prep can read and write health data with your explicit permission. Health data is processed on your device by Apple's HealthKit (iOS) or Google's Health Connect (Android) frameworks. We do not control, store, or transmit health data to our servers.
You are responsible for managing your health data permissions via your device settings. Revoking permissions may limit certain features (such as automatic activity tracking) but will not affect your meal plan or subscription.
Apple's Privacy Policy and Google's Privacy Policy govern their respective health data frameworks.
10. Generated Content
Meal plans and recipes are generated programmatically. While we verify nutritional data and recipe quality, generated content may contain inaccuracies. Nutritional values are estimates based on standard UK supermarket products — actual values may vary based on specific brands, portion sizes, and preparation methods.
Supermarket prices displayed in the app are sourced from publicly available data and are updated regularly. Prices may differ from in-store or online prices at the time of purchase.
11. User Conduct
You agree not to:
- Share your account credentials with others
- Use the service for any unlawful purpose
- Attempt to reverse-engineer, scrape, or extract data from the service
- Reproduce, distribute, or commercially exploit recipes or content without written permission
12. Intellectual Property
All content, recipes, technology, branding, and design within Plan X Prep are owned by Plan X Prep Ltd or its licensors. You may share individual recipes for personal, non-commercial use. You may not reproduce, distribute, or commercially exploit any content without written permission.
13. Limitation of Liability
To the maximum extent permitted by law, Plan X Prep Ltd shall not be liable for any indirect, incidental, or consequential damages arising from your use of the service, including but not limited to:
- Health outcomes resulting from following meal plans or nutritional guidance
- Inaccuracies in nutritional data, supermarket prices, or generated content
- Service interruptions, data loss, or technical failures
Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
14. Account Deletion
You may request deletion of your account and associated data at any time by emailing support@planxprep.com. Upon deletion:
- Your personal data is removed within 30 days
- Active subscriptions must be cancelled separately via your app store
- Health data written to Apple Health or Health Connect remains on your device (managed by Apple/Google)
- Payment records are retained for 7 years as required by UK tax law
15. Changes to Terms
We may update these terms from time to time. Material changes will be communicated via email or in-app notification at least 14 days before they take effect. Continued use of the service after changes take effect constitutes acceptance of the updated terms.
16. Governing Law
These terms are governed by the laws of England & Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England & Wales.
Plan X Prep Ltd | Company No. 16710082 | Registered in England & Wales
support@planxprep.com